The Crescent Way
A Model to Guarantee High Quality Service Performance.
From the beginning of our company to our current state, we are committed to becoming the Premier Service Provider in our industry.
Crescent leverages diverse industry training and wide-spread educational opportunities and tuition reimbursement; to help grow our people and prepare them for the future.
Crescent’s purpose is to partner with our Customers and meet their needs, and for over 30 years we have made every effort to do just that. The foundation of this model is our people operating with state of the art technology within the guidelines of our SQF and ISO/AS certified quality systems. We work hard to continuously improve using lean sigma tools. The result is driving efficiency and quality up and cost and defects down giving us a deflationary cost model with year over year cost savings. In 2019, The Goering Center Family & Private Business Awards recognized Crescent as 1 of 3 finalists as a family owned business with more than 100 employees. Less than 10% of Greater Cincinnati’s nearly 5,000 eligible businesses were nominated for a Goering Center award, and only 18 were named finalists – news worth celebrating!
Finished Good Pallets Produced Annually
Square feet of contract Packaging and Integrated Logistics
15 Languages Spoken
I was asked this morning how I was feeling about Crescent’s service these past few months and I replied I couldn’t be happier. I really appreciate all the extra effort the team has put in and it’s definitely had a positive impact all around! Thanks for making my life easier!
WOW! Absolutely fantastic close to the 3rd quarter. A huge thanks to each of you for your leadership and ownership in this operation. We are getting smarter and faster every quarter and the numbers are clearly an indication of that.
Everyone right up to the President/CEO rolled up their sleeves and got the jobs done! Your honesty in this business relationship over the past 2 years has enabled us to grow together very nicely in the Promotional area.
– Prestige Brands
C5 is a tight space for the amount of material flow through the facility. I know keeping it clean and safe is a top priority and can be a challenge at times. Continue the effort and continue being successful!
I was really amazed how much you care about our business and worked very hard. We issued more than 800 PR and RFS and shipped several thousand parts back to our shop and vendors. We could not do it without your support.
– GE Aviation
Crescent has been a great partner and is very adaptable to our business needs. I look forward to continuing to develop our relationship with the Crescent team.
– LBrands Transportation
The facilities was extremely clean and organized. We also noted that the people on the lines were extremely friendly and engaged. We can tell Crescent puts a great emphasis on Safety. Thanks for all you do for Hershey we are fortunate to have you as a provider.
I can say the shuttle transition has been seamless for our site. We have had zero service interruptions and Crescent’s staff is always willing to do what is needed to ensure we are successful. Keep up the great work!
Thanks again for all your help with our madness earlier this week. We couldn’t have done it without you.
– Turn-Key Merchandising Solutions
We partner with our customers to provide unique, personalized services that meet their needs. We tailor customized supply chain solutions that improve our customers’ quality and competitive advantage.
Our commitment to quality management, continuous improvement, and regulatory compliance enables Crescent to provide customers with the highest standard of excellence and performance.
To provide our customers with exceptional results, our core values operate with integrity and honesty every step of the way. Customer service is the experience we deliver to our customer. Our service philosophy is a collaborative process of assessment, planning, facilitation, efficiency and performance, to Do It Right, Do It Safe, and Do It Well.
The foundation of this model is our associates operating with state of the art technology within the guidelines of our SQF and ISO/AS certified quality systems. We then work hard to continuously improve using lean sigma tools. The result is driving efficiency and quality up and cost and defects down giving us a deflationary cost model with year over year cost savings. Crescent has been recognized by the Goering Center for Family Business with the Family Business of the Year Award in 2011 and by the World Trade Group for Best Value Chain Solutions provider in 2011 and was a finalist for the Supply Chain Technology Award in 2012.
Our People are the source of innovative new ideas, which improve our Processes, allowing us to deliver on our Purpose. We hire talented people and develop them into trained teams that understand our customers’ needs. We offer customized training programs, individualized development plans, and tuition reimbursement. We also offer a diversified work environment with opportunities for advancement.
We’re ready to be your premier service provider. Explore our unique culture and our distinguished service model to serving our customers and growing our People. Use the form to send us a quick e-mail or call us directly. We’d love to answer your questions.